Independence Chevrolet Preferred Owner Program
What is the Independence Chevrolet Preferred Owner Program?
Independence Chevrolet is proud to offer our guests, who have chosen us for their vehicle purchase, our new Preferred Owner Program. With every dollar you spend in our service, accessories, or parts departments we will apply 3% of your total bill to your preferred card in the form of award points. One point is equal to one dollar off purchases on any goods and services at Independence Chevrolet. While other companies charge for their rewards and loyalty cards, enrollment in the Independence Chevrolet Preferred Owner Program is 100% FREE. Simply allow our service advisor to swipe your card when you drop off your vehicle, and we’ll take care of the rest. Come on in and ask our Service Manager or one of our service advisors to sign you up. The best part of our new program is the convenience! As a Preferred Owner, the various benefits and coupons you are entitled to are loaded and updated each month on your card and you no longer have to clip another coupon if you choose not to. Also, by providing us with an e-mail address that you check frequently, you will be able to receive our monthly e-Newsletter that explains our various new and existing specials. Also we'll provide you the ability to check your Preferred Owner points balance and history 24 hours a day seven days a week on the Internet! It's easy and no one can duplicate the services and amenities we offer our guests! Experience our Independence Chevrolet vision, as we work as one team, with on direction, and one commitment to be our best for you in 2010!
Program Guidelines:
1. The Preferred Owner Program is open to all retail customers, or as we say, "Our Guests" of Independence Chevrolet. Participants do not need to own or purchase a GM vehicle to participate, but can only use the card at the Independence Chevrolet store for all rewards and redemptions (service or at sales events).
2. The purpose of our Preferred Owner Program is to reward our guests for doing business with Independence Chevrolet here in Bloomsburg. Each new card is pre-loaded with 25 points to use toward Service, Parts, or Accessories Department purchases. Guests receive their cards when they purchase a new or used vehicle from Independence Chevrolet. For guests who have not purchased in a while but continue to bring in their existing vehicle(s) for service we also do our best to offer free enrollments at Independence Chevrolet.
3. Sales points are good only during Preferred Owner events toward the retail purchase of a new or used vehicle from Independence Chevrolet. Once the vehicle is purchased and existing points are redeemed, additional Sales Points will be loaded to the guest’s card toward his or her next vehicle purchase at our store.
4. We are proud to be a participating dealer in GM's Preferred Owner Program. Below you will find our terms and conditions along with the many benefits of the program. Give us a call at (800) 876-5432 and ask for Todd, Ladd, or Bill in service if you have any questions.
A GUIDE TO PREFERRED OWNER TERMS AND CONDITIONS:
1. You will be issued three key-tag cards (one for up to three members of your family) that slip onto a key chain for easy access. Three members of your household may carry with them to take advantage of the benefits only at Independence Chevrolet in Bloomsburg. If you forget your card we can look you up easily, as long as you are enrolled, so that is the first step!
2. Initial card setup benefits include $25 award points toward your next service or parts/accessories needs. Earn 3% of total your total "customer-pay" portion of your bill via service, parts, or accessories purchase (less tax) toward your following/next service, parts, or accessories purchase. For sales, we have periodic sales events for when sales points can be utilized as an additional reward. Customers eligible for GMS/Supplier purchase programs are not eligible to redeem sales rewards, but may utilize the service rewards program. Maximum service redemption allowed is established on each card. Sales points may NOT be used for Service/Parts/Accessories. Earnings accrued through service may be applied to a New or Used Vehicle purchase. Maximum sales redemption is established on each card. Employees of Independence Chevrolet are not eligible.
3. Your Preferred Owner membership can be used for any vehicle in your household. We can provide routine maintenance on ANY vehicle, regardless of make or model. Earnings may not be applied to warranty or extended warranty repairs.
4. Any parts or accessories items purchased with points from your Preferred Owner Program Card cannot be returned for cash. A point-value credit will appear as points on your card for any return. Receipts are required for any return (30 days of purchase). All returned items’ value will be applied to your Preferred Owner Card. Award points May NOT be used in conjunction with other specials and coupons. Your Card will expire 2 years from date of issue. $300 is the maximum for accrued point redemption amounts per service/parts/accessories transactions.
5. Preferred Owner rewards are not transferable to other designated accounts. Rewards are earned on customer-pay pre-tax service, parts, and accessories only. Factory or extended warranty repairs, insurance claims, or deductible charges are not eligible to earn rewards.
6. Preferred Owner card earnings can not be redeemed/exchanged for cash. The returned item’s value will be put back onto the Preferred Owner card.
7. Points and Card will expire 2 years from the date of activation. Unused earnings will be lost if not used a new card will be issued.
8. We reserve the right to change, suspend or discontinue the Preferred Owner Program at any time.
9. The Preferred Owner Program rewards may not be used in conjunction with any other specials or advertisements.
10. Business / Fleet guests are included (though Wholesale customers may not be included) in the Preferred Owner Program.
11. When sales events are held, you may have an opportunity to use service reward points toward the purchase of a pre-owned vehicle. Details will be forthcoming via our monthly Independent Chevrolet Preferred Owner e-Newsletter. "If you are not receiving the newsletter please contact Patrick Hill, Manager of Business Development, at 800-251-6442 ext 221
13. Program users may accumulate a maximum of 300 TOTAL Service Points before redeeming the points at Independence Chevrolet. However, as many as 300 points at a time can be redeemed each service or parts/accessories visit. They are cannot be earned or redeemed on wholesale or already discounted services or items.
For example, if you spend $100.00 (before taxes are added) with Independence Chevrolet, a you receive three Service Points. Since each Service Point is worth one dollar towards a future purchase, the very next time you come to Independence Chevrolet, you can receive an instant three-dollar discount (if you choose to use your points for that transaction instead of saving them up).
14. Cards will expire two years from the date of issue. At time of expiration, the guest’s points are transferred to a new card, along with their transactional history.
15. Guests may access their Preferred Owner accounts by going to the Program’s website,
16. Independence Chevrolet reserves the right to modify the Preferred Owner Program, whether wholly or in part, and reserves the right to change the points awarded or to vary, at its own sole and absolute discretion, the terms and conditions stated herein, including withdrawing, replacing, and/or terminating the program at any time and without any prior notice.
Privacy Policy:
At Independence Chevrolet, exceeding expectations regarding our Guests’ trust and confidence is a high priority. We want you to understand how we protect your privacy when we obtain information about you and how we safeguard that information.
All Correspondence or transactions made within your Preferred Owner account are protected under a secure network. Our employees are required to follow processes with respect to maintaining the confidentiality of our Guests. This Includes on going evolutions of Guest information and making changes when appropriate.
1. We obtain nonpublic personal information about you from: Information we receive from you on applications or other forms, including online applications and forms submitted to us or our designated third-party sources; Information about your transactions with us, our affiliates, or others; and Information about your creditworthiness, credit history, and other information we receive from a consumer reporting agency.
We may disclose any information that we obtain about you as described above, while you are a consumer, customer, or former customer, to our affiliated third-parties.
We may disclose nonpublic personal information about you, while you are a consumer, customer, or former customer, to the following third parties:
Financial service providers, such as:
Banks, Credit Unions, Indirect Lenders, GMAC Finance,
Insurance Companies, Credit Bureaus, Credit Reporting Agencies
Non-financial companies, such as Manufacturers
We may disclose all of the information we obtain, as described above, to companies that perform marketing services on our behalf to other financial institutions with whom we have a joint marketing agreement.
We restrict access to non-public personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.







